Privacy Policy

XPEDIT AG (hereinafter “XPEDIT”, “we” or “us”) respects the privacy of users of the website (in French, English, Italian and German – hereinafter the “Website”).

In this Privacy Policy, we explain how we collect and otherwise process personal data. Personal data refers to all information relating to an identified or identifiable person.

If you provide us with personal data of other persons (e.g. family members, data of work colleagues), please ensure that these persons are aware of this privacy policy and only share their personal data with us if you are permitted to do so and if this personal data is correct.

This Privacy Policy is designed to meet the requirements of the EU General Data Protection Regulation (“GDPR”), the Swiss Data Protection Act (“DPA”) and the revised Swiss Data Protection Act (“revDPA”). Whether and to what extent these laws are applicable, however, depends on the individual case.

1. Data controller / data protection officer / representative

XPEDIT AG, Spinnereistrasse 5, 5300 Turgi, is the data controller responsible for the processing described herein. If you have any data protection concerns, you can send them to us at the following contact address: Spinnereistrasse 5, 5300 Turgi or

2. Collection and processing of personal data

We primarily process the personal data that we receive from our customers and other business partners as part of our business relationship with them and other persons involved or that we collect from their users when operating our Website, apps and other applications.

Insofar as this is permitted, we also obtain certain data from publicly accessible sources (e.g. debt collection registers, land registers, commercial registers, press, Internet), from authorities and other third parties (such as credit agencies). In addition to the data that you provide to us directly, the categories of personal data that we receive about you from third parties include, in particular, information from public registers, information that we learn in connection with official and legal proceedings, information about you in correspondence and discussions with third parties, credit information (insofar as we conduct business with you personally), information about you that people from your environment (e.g. family members) provide to us so that we can conclude or process contracts with you or with your involvement (e.g. your address for deliveries, information from banks, sales and other contractual partners of ours for the use or provision of services by you (e.g. payments made, services rendered), your addresses and, if applicable, your personal data).e.g. your address for deliveries, details of banks, sales and other contractual partners of ours for the use or provision of services by you (e.g. payments made, purchases made)), your addresses and possibly interests and other socio-demographic data (for marketing), data in connection with the use of the Website (e.g. IP address, MAC address of the smartphone or computer, details of your device and settings, cookies, date and time of the visit, pages and content accessed, functions used, referring website, location details).

3. Purposes of data processing and legal bases

We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, in particular in connection with the sale of products to our customers and the purchase of products and services from our suppliers and subcontractors, as well as to comply with our legal obligations in Switzerland and abroad. If you work for such a customer or business partner, you may of course also be affected in this function with your personal data.

In addition, we also process personal data of you and other persons for the following purposes, to the extent permitted and deemed appropriate, in which we (and sometimes third parties) have a legitimate interest corresponding to the purpose:

  • Offering and further developing our products, services and websites, apps and other platforms on which we are present;
  • Communication with third parties and processing their inquiries (e.g. applications, media inquiries);
  • Advertising and marketing (including the organization of events), provided you have not objected to the use of your data (if we send you advertising from us as an existing customer, you can object to this at any time and we will then put you on a blacklist against further advertising mailings);
  • Market and opinion research;
  • Assertion of legal claims and defense in connection with legal disputes and official proceedings;
  • Prevention and investigation of criminal offenses and other misconduct (e.g. conducting internal investigations, data analysis to combat fraud);
  • Guarantees of our operations, in particular IT and our Website;
  • Video surveillance to safeguard domiciliary rights and other measures for IT, building and facility security and protection of our employees and other persons and assets belonging to or entrusted to us (e.g. access controls);
  • Purchase and sale of business divisions, companies or parts of companies and other transactions under company law and the associated transfer of personal data as well as measures for business management and to the extent necessary to comply with legal and regulatory obligations and internal regulations.

If you have given us your consent to process your personal data for specific purposes (for example, when you register to receive newsletters), we will process your personal data within the scope of and based on this consent, unless we have another legal basis and require one. Consent that has been given can be revoked at any time, but this has no effect on data processing that has already taken place.

4. Cookies / tracking and other technologies in connection with the use of our Website

We typically use “cookies” and similar technologies on our Website to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you use when you visit our Website. If you visit this Website again, we will be able to recognize you, even if we do not know who you are. In addition to cookies that are only used during a session and are deleted after your visit to the Website (“session cookies”), cookies can also be used to store user settings and other information for a certain period of time (e.g. two years) (“permanent cookies”). However, you can set your browser so that it rejects cookies, only stores them for one session or otherwise deletes them prematurely. Most browsers are preset to accept cookies. We use permanent cookies to save your user settings (e.g. language, autologin) so that we can better understand how you use our offers and content. If you block cookies, certain functions (e.g. language selection, shopping cart, ordering processes) may no longer work.

In some of our newsletters and other marketing emails, we also incorporate visible and invisible image elements, where permitted, which we can retrieve from our servers to determine whether and when you have opened the email, so that we can measure and better understand how you use our offers and tailor them to you. You can block this in your email program; most are preset to do this.

By using our Website and agreeing to receive newsletters and other marketing emails, you consent to the use of these techniques. If you do not want this, you must set your browser or e-mail program accordingly.

We sometimes use Google Analytics or similar services on our Website. This is a service provided by third parties, which may be located in any country in the world (in the case of Google Analytics, it is Google Ireland (based in Ireland), Google Ireland relies on Google LLC (based in the USA) as a processor (both “Google”),, with which we can measure and evaluate the use of the Website (in an anonymous manner). Permanent cookies set by the service provider are also used for this purpose. We have configured the service so that the IP addresses of visitors are shortened by Google in Europe before being forwarded to the USA and therefore cannot be traced back. We have switched off the “Data transfer” and “Signals” settings. Although we can assume that the information we share with Google is not personal data for Google, it is possible that Google can use this data for its own purposes to draw conclusions about the identity of visitors, create personal profiles and link this data to the Google accounts of these persons. If you have registered with the service provider yourself, the service provider also knows you. The processing of your personal data by the service provider will then be the responsibility of the service provider in accordance with its data protection provisions. The service provider only informs us how our Website is used (no information about you personally).

5. Data transfer and data transmission abroad

We also disclose data to third parties within the scope of our business activities and the purposes set out in para. 3, to the extent permitted and deemed appropriate by us, to third parties, either because they process it for us or because they wish to use it for their own purposes. This relates in particular to the following positions:

  • Service providers of ours (such as banks, insurance companies, payment providers, shipping partners), including contract processors (such as IT providers);
  • Dealers, suppliers and other business partners;
  • Customers;
  • Domestic and foreign authorities, official bodies or courts;
  • Media;
  • Acquirers or parties interested in acquiring our company, all or part of our business;
  • Other parties in potential or actual legal proceedings;

referred to together as “recipients”.

Some of these recipients are in Switzerland, but they can be anywhere in the world. In particular, you must expect your data to be transferred to all countries where the service providers we use are located.

If a recipient is located in a country without adequate statutory data protection, we contractually oblige the recipient to comply with the applicable data protection law, unless the recipient is already subject to a legally recognized set of rules to ensure data protection and we cannot rely on an exemption provision. An exception may apply in particular in the case of legal proceedings abroad, but also in cases of overriding public interests or if the processing of a contract requires such disclosure, if you have given your consent or if the data in question has been made generally accessible by you and you have not objected to its processing.

6. Duration of storage of personal data

We process and store your personal data for as long as is necessary for the fulfillment of our contractual and legal obligations or otherwise for the purposes pursued with the processing, i.e., for example, for the duration of the entire business relationship (from the initiation, execution to the termination of a contract) as well as beyond that in accordance with the statutory retention and documentation obligations. It is possible that personal data may be retained for the period in which claims can be asserted against our company and insofar as we are otherwise legally obliged to do so or legitimate business interests require this (e.g. for evidence and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymized as far as possible. For operational data (e.g. system protocols, logs), shorter retention periods of twelve months or less generally apply.

7. Data security

We take appropriate technical and organizational security precautions to protect your personal data from unauthorized access and misuse, such as IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, controls.

8. Obligation to provide personal data

As part of our business relationship, you must provide the personal data that is necessary for the establishment and implementation of a business relationship and the fulfillment of the associated contractual obligations (as a rule, you do not have a legal obligation to provide us with data). Without this data, we will generally not be able to enter into or perform a contract with you (or the entity or person you represent). The Website cannot be used either if certain information for securing data traffic (such as IP address) is not disclosed.

9. Rights of the data subject

You have the right to information, correction, deletion, the right to restrict data processing and otherwise to object to our data processing, in particular for the purposes of direct marketing, and other legitimate interests in the processing as well as to the disclosure of certain personal data for the purpose of transfer to another body (so-called data portability) within the framework of the data protection law applicable to you and insofar as provided for therein (as in the case of the GDPR). Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so (insofar as we are entitled to invoke this) or require it for the assertion of claims. If you incur any costs, we will inform you in advance. We have already informed you about the possibility of withdrawing your consent in Section 3. Please note that exercising these rights may conflict with contractual agreements and may have consequences such as premature termination of the contract or cost consequences. We will inform you in advance if this is not already contractually regulated.

The exercise of such rights generally requires that you clearly prove your identity (e.g. by means of a copy of your ID, where your identity is otherwise not clear or cannot be verified). To assert your rights, you can contact us at the address given in Section 1.
Every data subject also has the right to enforce their claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (

10. Changes

We may change this Privacy Policy at any time without prior notice. The current version published on our Website applies. If the Privacy Policy is part of an agreement with you, we will inform you of the change by e-mail or other suitable means in the event of an update.

The place of jurisdiction and the applicable law are governed by the GTC ( If you have any questions about these provisions, please contact us:
Version 2.0 – July 2024

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